Privacy Policy
Your Privacy, Our Priority
At Vivahita, we are committed to protecting your personal data and respecting your privacy. This policy outlines how we collect, use, and protect the information you share with us.
Information We Collect
We may collect and store the following types of information when you interact with our website:
Personal Details: Name, email address, shipping/billing address, phone number.
Transaction Information: Order history, payment method (processed securely via third-party gateways).
Website Usage: IP address, browser type, device information, page views, and time spent on the site.
Voluntary Data: Information shared via sign-up forms, newsletter opt-ins, or customer care communication.
How We Use Your Information
We use your information to:
Fulfill and manage your orders
Communicate order confirmations and shipping updates
Improve our website and customer experience
Provide promotional offers (only if you opt-in)
Respond to your inquiries via our jewellery care team
We do not sell, rent, or trade your personal data with any third party for marketing purposes.
Cookies & Tracking
Vivahita uses cookies to enhance your browsing experience and analyze website traffic. You can manage your cookie preferences through your browser settings at any time.
Data Security
Your personal information is stored securely and encrypted where necessary. We partner only with trusted third-party services that uphold industry-grade data protection protocols.
Third-Party Services
We may share limited information with third parties only as necessary to complete your order or process transactions (e.g., payment gateways, shipping partners). These partners are contractually obligated to protect your data.
Your Rights
You have the right to:
Access the personal data we hold about you
Request corrections or deletion
Opt out of marketing communications at any time
Request data portability or restriction of processing
To exercise any of these rights, email us at care@vivahita.com.
Policy Updates
Vivahita may update this Privacy Policy to reflect new legal or operational requirements. All updates will be posted on this page, and significant changes will be communicated via email (if applicable). Continued use of our site constitutes your acceptance of the updated terms.
Contact Us
If you have any questions or concerns regarding your data or this policy, please reach out to:
care@vivahita.com
We are here to ensure your experience with Vivahita is secure, seamless, and respectful of your privacy.